WitnessChain logo

A crypto-based mobile platform that allows users to mine digital tokens directly through their mobile devices.

WitnessChain App Mockup

Overview

The platform rewards users with tokens, gifts, and incentives based on their activity and participation. The original application felt outdated, visually inconsistent, and difficult for new users to understand. The redesign focused on transforming a technically heavy experience into a simple, engaging, and modern product that users could interact with confidently every day.

Timeline

3 Months

Role

Lead UX/UI Designer

Platform

Mobile App

Focus

GamificationCryptoOnboarding

The Impact

3x

Faster Onboarding

Easier understanding of the mining process drastically reduced the friction for new users.

50%

Higher Engagement

Increased visibility of rewards and incentives led to more engaging daily interactions.

100%

Visual Modernization

Improved visual consistency across the entire application elevated product perception.

The Challenge

Crypto platforms can easily feel intimidating. The existing application struggled to retain users because the experience was disconnected, technically heavy, and visually outdated.

Complex Mining Flows
The mining process was difficult to understand for new users. Important actions lacked visibility, leaving users confused about how to actually start earning tokens.
Invisible Rewards
Reward systems were not clearly communicated, and users struggled to track their mining progress. This lack of feedback severely damaged daily motivation and retention.
Outdated UI & Clutter
The interface felt visually outdated and the navigation was cluttered, preventing the product from feeling like a modern, trustworthy premium crypto application.

The Process & Archetypes

We focused on addressing the cognitive load for two distinct phases of the user journey: the initial learning curve, and long-term daily retention.

FIRST-TIME USER

Approachability Focus

New users needed to understand how to mine without getting overwhelmed by crypto terminology. The design optimizes for simplicity:

  • Created a smoother onboarding flow with a simplified navigation structure.
  • Highlighted a clear "Start Mining" action to instantly clarify the core app loop.
  • Provided simple feedback on mining states (active, paused, completed).
ACTIVE MINER

Gamification Focus

Returning users needed a reason to open the app every day. The design optimizes for emotional reward:

  • Introduced clear token reward tracking and milestone celebrations.
  • Added daily motivation elements and better visibility of gifts and incentives.
  • Designed real-time progress indicators to show live token generation.

Before & After

Before
WitnessChain Original Design
After
WitnessChain Redesign

Key Solutions

A comprehensive look at the design decisions that transformed a technically heavy application into a fun, rewarding daily habit.

Problem Tackled

Confusing interaction loops

Redesigned Mining Experience

The mining flow was completely simplified. We reduced interaction friction by creating clear "Start Mining" visibility, real-time progress indicators, and easily understandable mining states so users knew exactly when they were generating value.

Redesigned Mining Experience
Reward Visibility & Gamification

Problem Tackled

Poor user motivation and retention

Reward Visibility & Gamification

Rewards became the core engagement element. We added better visualization of earned tokens, highlight boxes for gifts, and celebration moments for milestones. Making progress highly visible created a stronger sense of achievement and a community-driven feel.

Problem Tackled

Low trust and perceived value

Modernized User Interface

We overhauled the outdated interface with cleaner layouts, improved typography hierarchy, and a strong dark-theme experience. The app now feels immersive, premium, and aligned with modern crypto standards, drastically improving user trust.

Modernized UI View 1
Modernized UI View 2

Learnings

"Simplifying interactions and presenting information clearly helped make the product feel more trustworthy and accessible."

Simplicity Builds Trust

Crypto platforms can easily overwhelm users. Reducing complexity was crucial in making the platform feel safer and more approachable.

Visibility Drives Engagement

When users could clearly see their mining progress and rewards, engagement naturally increased. Visual feedback played a major role in motivating users.

Emotional Design Matters

Adding excitement through rewards, milestones, and cleaner visuals made the experience feel more enjoyable and less like a transactional chore.

Modern UI Improves Perception

The redesign showed how a refined and consistent interface can significantly improve how users perceive the overall value and credibility of a platform.

Let's craft the next breakthrough.

Have a complex transactional workflow, multi-role app, or data-dense product to design?